Property & Residential
Loss Prevention
Plainclothes officers, camera work and shrink investigation — including the internal losses nobody wants to look for.
Overview
What this covers
Most retailers can tell you their shrink number and very little about where it came from. External theft is the visible part; internal loss, sweethearting, refund fraud and receiving errors usually account for more, and they are invisible without someone specifically looking.
Praxon loss prevention combines plainclothes floor work with camera review and transaction analysis, so the finding is a documented cause rather than a guess. Everything is handled with a careful eye on the legal limits of a private officer in Ontario — an apprehension that is not lawful costs far more than the merchandise.
What's included
Every Loss Prevention programme includes
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01
Plainclothes floor coverage
Officers working the floor without a uniform, focused on behaviour rather than appearance.
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02
CCTV review and evidence capture
Systematic review, clip export and preservation in a form that survives scrutiny.
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03
Shrink pattern analysis
Reading losses by category, department, shift and till to narrow where the leak is.
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04
Internal theft investigation
Discreet investigation of employee loss, conducted so it holds up in a labour or legal process.
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05
Refund and transaction fraud review
Void, refund and discount patterns matched against camera footage.
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06
Lawful apprehension procedure
Officers trained on the limits of private-citizen authority, and when not to act.
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07
Court-ready documentation
Statements, evidence logs and reports prepared to evidentiary standard.
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08
Staff awareness briefings
Short, practical training so store teams stop creating the openings.
Where we deploy
Sites we cover
Praxon officers work across Canada, with our densest coverage in the Greater Toronto Area. If your site is not on this list, it is still worth a conversation.
Talk to us about your site
- Department and fashion retail
- Electronics and specialty retail
- Grocery and pharmacy chains
- Distribution and receiving
- Cannabis and age-restricted retail
- Warehouse clubs
Related services
Property & Residential
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Condo & Residential Concierge
The front desk is the building. We staff it with people who look right, sound right, and know every unit, every contractor and every rule.
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Commercial & Office Building Security
Lobby presence, tenant service and after-hours control for office towers and business parks.
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Retail & Mall Security
Uniformed presence on the floor and in the concourse — deterrence that does not make customers feel policed.
Read more
Ready to get started?
Need loss prevention in Ontario?
Tell us about the site and we will come back with a staffing plan and a price. No obligation, and a straight answer about whether we are the right fit.